SHIPPING:

• When does my order ship?  January - October within 1 day of receipt of order, November - December wtihin 2 days of receipt of order.
• Do you ship to PO Boxes? Yes only via US Mail either parcel post, priority mail or express mail.
• Do you ship to APO/FPO addresses?  Yes please make sure you indicate US state.

• What are delivery times?    
  

                 USA - West of Mississippi 1 - 3 business days

                 USA - East of Mississippi  4 - 5 business days

                 Hawaii and Alaska 3 business days

                 Puerto Rico  6 business days

                 International  arranged as requested

                 Rural locations please add 1 - 3 business days

• Do you Ship to Canada and International?  Yes via Global Express or Global Priority Mail - there may be additional costs associated with this shipping.
• How is shipping calculated:  At check out the standard shipping method is UPS ground however we offer other options such as priority mail, parcel post, express mail, 2 day UPS, Overnight UPS.  The cost will be calculated at check out and is based upon weight and destination.

Returns and Exchanges:

• What is your return and exchange policy?  Returns must be authorized within 3 days of receipt and there is a 25% restocking fee.
• What if I received my order but items are damaged?  Please notify us within 3 business days at customerservice@poshpartybox.com or call us at 949-498-0664 and we will send you replacement items at no charge to you and a return label for the damaged items.
• What if I receied my order and it was short items? Please notify us within 3 business days at customerservice@poshpartybox.com or call us at 949-498-0664 and we will immediately send you your missing items at no additional charge.